back to blogs

Why I chose Protocol

About about 1 year ago By Ray

Pe Website Blog 21

As soon as I gained Qualified Teacher Status I was bombarded with recruitment agency requests for me to sign with them. Initially I signed with four agencies, two large companies, one medium and a small one. During this period I instantly rejected a large well known recruitment agency because of the way the managers spoke to their staff, one was barking orders and undermining the young lady who was checking my documents; first impressions are so important. When I first signed up with Protocol I was given a friendly welcome as they introduced me to the team. They put you at ease and demonstrated professionalism throughout, when checking safeguarding documents and when ascertaining my requirements; nothing was too much trouble and I left the Chelmsford branch feeling confident that Protocol knew what they were doing.

Protocol started to supply work straight away. I liked the personal touch given by the consultants and I knew they had my interests at heart. The consultant from the small company was the only other to offer a good personal service and instant work but she later joined a large recruitment agency and the personal service petered out, I then worked solely with Protocol who continued to give an excellent service. Matt Hicks who was my consultant then always listened and worked tirelessly to keep me busy, that was nine years ago. More recently my day to day work is handled by a team headed by Ian Chilmaid and assisted by fellow consultant, Demi Cato, together they have successfully arranged placements throughout a range of different schools on long term placements. I have written in the past about Ian's qualities, he has integrity, honesty, a sense of humour with a professional approach which is unrivalled. His positive and fair approach to both clients in schools and Protocol's employees guarantee that he can be relied on and trusted. His attention to detail ensures that both parties are happy with the service and on the rare occasions when issues may need resolving his articulate communication is always factually correct. You may think that this is normal practise but I have had several incidents when other agencies have lied, misled and fabricated the truth in order to get a booking. I know the staff at Protocol, Chelmsford would rather lose a ‘sale’ than compromise their integrity; for this reason I have brought additional business to them.

I can phone anytime, about any aspect of the booking and if I have any concerns they are treated respectfully and with professionalism. I am listened to and whatever is required, especially if it refers to safeguarding, is taken seriously. Protocol will never knowingly place supply staff in situations that compromise their safety but I know from experience that some agencies do.

If my consultant is unavailable, other members of staff will do their utmost to assist with my enquiries; they work as a close team and often know about my booking details.

Protocol offer a digital timesheet to schools and those that opt for it have found it a faster and more efficient way to confirm hours worked. Previously paper timesheets needed to be signed at the end of the day/ placement by a designated person at the host school and in the past I have experienced difficulties getting signatures due to the busy nature of their job; with digital timesheets these can be approved at a convenient time to the signatory, even remotely. Any queries can be raised by schools or Protocol staff via the same website and there is even a digital diary.

Digital diaries are another useful resource for Protocol staff, consultants can check and update them with bookings and supply staff can amend and adjust them according to their availability remotely without the need to phone or text.

There are so many recruitment agencies for teachers to choose from and they can be forgiven for believing that they all offer the same service but they do not. Some are sporadic in their bookings, others maintain that the schools are the important clients and fail to recognise that both the supply staff and schools are equally important. A good consultant knows this but agencies need whole teams of consultants with the same ethos to be a good agency and that is rare to find.

Protocol is one such rarity.

Screen Rttld
25 Sep 20, by Scott

Catch-Up Tuition Webinars

​Protocol Education is holding a series of three webinars delivered by Lorraine Petersen OBE an educational consultant specialising in mental...

Read More
Catchup
17 Sep 20, by Scott

Catch-Up Tuition Funding Explained

Catch-Up Tuition Funding ExplainedWhat is Catch-Up Tuition? Who gets funding for Catch-Up tuition? And what can the funding be used...

Read More
Adobe Stock 356062655
29 Jun 20, by Zuzana Vrtalova

School After Lockdown: A Year One Teacher’s Perspective

​A few weeks ago our Year 1 teacher Nicholas was able to start teaching his students again. However, he had...

Read More
Video Interview
17 Jun 20, by Scott Owen

Video Interviewing Top Tips

Video Interview Hints & Tips You may not be able to meet your short-listed candidates in person, but you can...

Read More
Screen Rttld
12 Jun 20, by Scott Owen

New CPD Courses to Support the Return to School

Protocol Education has curated a special range of courses to help prepare teachers and support workers for the return to...

Read More
Pe Website Blog Arriving 1155x575
07 May 20, by John Bishop

A Message from our CEO

When schools do reopen, we know that when they do, things are not going to be quite the way they...

Read More
Onlineteach
30 Mar 20, by Scott Owen

Supporting Schools, Teachers, Support Workers and Pupils Through the Closures

​The Covid-19 coronavirus outbreak has impacted our entire education system. Protocol Education is committed to playing our part to support...

Read More
Anna Earl Xbd Hm I Xvsv M Unsplash
24 Feb 20, by Zuzana Vrtalova

5 Ways to Get Children Moving in the Classroom

​We all know that it’s hard to concentrate on one thing for a long time. According to this article from...

Read More
18 Dec 19, by Scott Owen

Protocol Education Christmas Survey Results

​The results are in. We asked the Protocol Education nation the questions that matter this Christmas time, and you answered....

Read More
Janko Ferlic 284664 Unsplash
11 Nov 19, by Paul

Every Week Should Be Anti Bullying Week

​It’s Anti Bullying Week this week, 11-17th November, but what does that mean for the classroom teacher who sees their...

Read More
Adobe Stock 231820750
10 Oct 19, by Emma

Mental Health Tips For Teachers

What can we do as teachers to create an environment that promotes good Mental Health? ​Here are my Top 10...

Read More
Pe Website Blog 22
20 Sep 19, by John Bishop

Welcome to the New Protocol Education

​Welcome to the new look Protocol. After 16 years of faithful service, our pencil topper mascots have been sent to...

Read More
Pe Website Blog 09
23 Jul 19, by Daniella

Top Travel Destinations for Teachers

​I find that a top travel destination is anywhere that pushes you past your boundaries and allows you to simply...

Read More
Pe Website Blog 21
23 Jul 19, by Ray

Why I chose Protocol

As soon as I gained Qualified Teacher Status I was bombarded with recruitment agency requests for me to sign with...

Read More
Pe Website Blog 23
23 Jul 19, by Adam

My First Day in Special Needs

Your first day anywhere can be nerve racking. Adam shares with us his first day in a Special Education School...

Read More