Complex Needs Support Specialist

In this rewarding role, you will provide tailored, person-centred support to individuals with complex needs, helping them reach their full potential both academically and personally. Working within educational or care settings, you’ll play a key role in delivering meaningful support and promoting independence, confidence, and wellbeing.

Your Key Responsibilities

• Deliver personalised support to individuals with complex needs, including SEND, ASD, ADHD, and other additional needs.

• Support the development and delivery of individualised care and learning plans based on assessments and ongoing progress.

• Assist with specialist educational programmes and engaging activities tailored to individual learning styles.

• Work closely with teachers, therapists, and other professionals to ensure a joined-up, holistic approach to support.

• Monitor progress, adapt strategies where needed, and help maintain a safe, inclusive, and positive environment.

• Encourage positive behaviour, emotional wellbeing, and independence through consistent and compassionate support.

About You

We’re looking for someone who brings empathy, commitment, and strong communication skills to everything they do. Ideally, you will have:

• A relevant qualification in Health & Social Care, Special Education, or a related field (minimum Level 3).

• Additional training in behaviour management, de-escalation techniques, or similar areas (desirable).

• Experience supporting individuals with complex needs, particularly SEND, ASD, ADHD, or additional needs.

• A strong understanding of safeguarding, relevant legislation, and best practice within SEND settings.

• Excellent interpersonal skills and the ability to build trusting, positive relationships with individuals of all ages.

• Strong organisational skills, adaptability, and the confidence to work independently or as part of a multidisciplinary team.

What Protocol Education Can Offer You

• A dedicated consultant who will support you every step of the way.

• Ongoing training and professional development opportunities to help you grow in your career.

• The opportunity to make a genuine, lasting impact in the lives of individuals with complex needs.

• A £50 refer-a-friend bonus for Teachers and Teaching Assistants.

• Access to educator networking events and a supportive professional community.

If you’re ready to take on a role where your work truly matters, we’d love to hear from you. Apply today and start making a difference.

All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details.

All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.

Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance ‘Keeping Children Safe in Education’, this may also include an online search as part of our due diligence on shortlisted applicants.
We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service.

Full assistance provided. For details of our privacy policy, please see visit the Protocol Education website.

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