Attendance Officer

Location

North East England, County Durham, Darlington

Primary Industry

Education and Training

Job Description

The Attendance Officer plays a crucial role in promoting and maintaining high levels of student attendance within an educational setting. This role involves monitoring attendance records, liaising with students, parents or guardians, and relevant staff members to identify and address attendance issues. The Attendance Officer works proactively to reduce absenteeism, support student engagement, and contribute to the overall safeguarding and welfare of students.

Key Duties and Responsibilities

• Monitor daily attendance registers and identify patterns of absence or lateness.
• Contact parents or guardians promptly to discuss unexplained or frequent absences.
• Coordinate with teaching and pastoral staff to support students at risk of poor attendance.
• Arrange meetings or home visits to engage families and address attendance concerns.
• Maintain accurate and up-to-date attendance records in compliance with school policies and statutory requirements.
• Prepare reports and provide data analysis on attendance trends to senior management.
• Work collaboratively with external agencies, such as local authorities and educational welfare services, to support families and improve attendance.
• Promote a positive culture of attendance and punctuality within the school community.
• Support the implementation of attendance-related policies and procedures.
• Attend meetings, training sessions, and safeguarding briefings as required.

Required Qualifications

• Minimum of five GCSEs at grade C/4 or above, including English and Mathematics, or equivalent qualifications.
• Relevant experience in administration or attendance monitoring within an educational setting.

Education

• Secondary education to at least GCSE level.
• Additional qualifications in education support, safeguarding, or administration are advantageous.

Experience

• Experience working with children or young people in a school or educational environment.
• Proven ability to work with families to resolve attendance issues.
• Experience of managing confidential information with discretion.
• Familiarity with attendance monitoring systems and school management information systems.

Knowledge and Skills

• Strong communication skills, both written and verbal, with the ability to engage effectively with students, parents, and staff.
• Good organisational skills and attention to detail in record keeping.
• Ability to analyse attendance data and identify trends or concerns.
• Understanding of safeguarding principles and child protection procedures.
• Ability to work independently and as part of a team.
• Proficient in the use of standard office software and databases.

Preferred Qualifications

• Level 2 or Level 3 Diploma in Supporting Teaching and Learning or equivalent.
• Training or certification in safeguarding or child protection.
• Experience of working with external agencies or local authority educational welfare teams.

Working Conditions

• The role is based within a school environment in County Durham, Darlington.
• Standard working hours are during the school day, with occasional flexibility required for meetings or home visits.
• The role may involve face-to-face contact with students and families in various settings.
• Work involves handling sensitive and confidential information in compliance with data protection regulations.
• The Attendance Officer may be required to travel locally within the community as part of home visits or external meetings.

All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details.

All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.

Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance ‘Keeping Children Safe in Education’, this may also include an online search as part of our due diligence on shortlisted applicants.
We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service.

Full assistance provided. For details of our privacy policy, please see visit the Protocol Education website.