Attendance Officer

Location: Hillingdon
Job Type: Permanent
Industry: Secondary Support
Reference: Attendance Officer-0
Salary: £80 - 110 per day
Job Published: 11 months ago

Attendance Officer ( Mainstream Secondary School )


September 2023

As an associate staff member, your contribution will be instrumental in the school's success. They hold associate staff to the highest standards of professionalism, as they form the backbone of our support for students and their families.


Key Responsibilities:

  • Administer student attendance using SIMS, ensuring accurate and complete records.
  • Complete all registers and follow up with staff on missing registers when necessary.
  • Update systems daily with absence reasons, contact parents for unknown absences, and communicate lateness to school.
  • Verify register accuracy and identify genuine student absences, contacting parents/carers on the first day of absence.
  • Collaborate with tutors, Heads of Year, Senior Management Team, and outside agencies to analyze attendance data and compile reports.
  • Send letters to parents/carers regarding student attendance, using templates or composing personalized letters as needed.
  • Communicate effectively with staff, professionals, and the public in person, via email, and over the phone.
  • Address low pupil attendance within the school and individual classes proactively.
  • Efficiently log and file student information.

Essential Qualifications, Experience, and Skills:

  • Knowledge of relevant policies, codes of practice, and awareness of legislation (safeguarding, equal opportunities).
  • Understanding of truancy and non-school attendance issues.
  • Familiarity with attendance regulations.
  • Awareness of factors affecting students' ability to attend school.
  • Excellent interpersonal and communication skills.
  • Strong administrative and ICT skills, proficient in MS Office applications.
  • Organizational skills for data handling and record maintenance.
  • Ability to manage tasks independently and work under pressure.
  • Establishing appropriate relationships and personal boundaries with children and young people.
  • Good relationships with colleagues and students.

All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details.

All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.

Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance ‘Keeping Children Safe in Education’, this may also include an online search as part of our due diligence on shortlisted applicants.
We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service.

Full assistance provided. For details of our privacy policy, please see visit the Protocol Education website.