Reception Administrator

Friendly, organised, and great with people?

We’re looking for a Reception Administrator to join a fantastic school in Sunderland.

This is a brilliant opportunity for someone who enjoys working in a people-focused role and thrives in a busy school environment.

Whether you’ve worked in reception, customer service, office support, or school admin, we’d love to hear from you.

What you’ll be doing
Managing the front desk and welcoming visitors
Answering calls and responding to enquiries
Supporting pupil records and administration
Coordinating appointments and meetings
Managing incoming and outgoing correspondence
Supporting the wider office team

We’re looking for someone who
Has strong admin or reception experience
Communicates clearly and warmly
Stays calm under pressure
Can prioritise workload effectively
Has strong IT skills
Is professional and approachable

Why you’ll love this role
You’ll be the welcoming face of the school and an essential part of daily school life.

Why work with Protocol Education?
✔ Weekly pay through PAYE, no umbrella companies
✔ FREE access to our online CPD Academy
✔ Personalised support from a dedicated consultant
✔ Opportunities in mainstream, SEND, and alternative settings
✔ Streamlined registration and local bookings
✔ Referral scheme, earn rewards for referring friends

Apply today.

All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details.

All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.

Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance ‘Keeping Children Safe in Education’, this may also include an online search as part of our due diligence on shortlisted applicants.
We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service.

Full assistance provided. For details of our privacy policy, please see visit the Protocol Education website.

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