Protocol Education is a specialist provider of recruitment services to the education sector, supplying Teachers, Classroom and Special Support Assistants, Instructors, One-to-One Tutors, Cover Supervisors and Nursery Nurses and other Support staff to Primary, Secondary, Special Needs schools, Pupil Referral Units and Nurseries across the UK.
Protocol Education take a "no risk" approach to Safeguarding, providing schools with clear, unambiguous details of the level of checking and vetting we undertaken for each teacher or support worker before they start work in any position.
Protocol Education strives to be innovative. Our "Narrowing the Gap" programme helps schools effectively manage the requirements of Pupil Premium payments; our Effective Inclusion Guide has won plaudits for its highly practical approach to SEN in the mainstream; our candidate CPD and Volunteer programme has helped schools effectively plug skills gaps and helped people back into the workforce.
Protocol Education's branch network helps bring schools and staff together across the UK while our international office, located in Australia, New Zealand and Canada bring the cream of the worlds teaching talent to the UK
Our Client nursery based just outside of Cambridge is registered with OFSTED to provide full day care for children from 6 months to 5 years of age.
The nursery provides a safe, caring and stimulating environment for young children.
It aims to meet children’s physical, emotional, social and play needs. Children are respected as individuals and encouraged to develop skills and knowledge at their own pace.
The Staff encourage the children to explore and discover new experiences and widen their understanding of the world and other people. The parents have been pleased with their child’s development whilst using this high quality nursery.
Lead and manage the Nursery, and ensure the provision of the highest quality business operations, child care and educational practices. Identify and mitigate potential risks to the business. Lead and manage the staff, ensuring that all Nursery employees are motivated, supervised and developed in their roles. Identify and implement actions to ensure the Nursery meets parents’ and local community needs, and delivers social benefit. Ensure that all health and safety, including safeguarding requirements, are met and the building is maintained in a good condition. Share best practice with our other children’s nursery business.
Leading and Managing the Business:
1. Ensure that the highest quality child care is delivered at all times.
2. Supervise, guide and support the Child Care Team to excel in their roles.
3. Ensure that programmes of activities appropriate to each age group are planned and implemented, and that children’s progress is appropriately and effectively recorded.
4. Keep informed about the latest developments in good child care and educational practice, and promotes this practice in the Nursery’s work, sharing ideas and information with the other nurseries in the group.
5. Ensure that all the Nursery’s policies and procedures in relation to the care of children are observed at all times, and that children are cared for in line with the Nursery’s operational plan.
6. Ensure that each child with special needs has an up to date and appropriate individualised care and education plan, agreed with their parents and any relevant professionals.
7. Fulfil the role of designated person for Child Protection, taking overall responsibility for safeguarding within the Nursery.
8. Maintain the Ofsted Self Evaluation Form, describing the Nursery’s current state of practice, actions in progress and plans for the future.
Administration and Finance:
1. Be up to date with all aspects of legislative and internal and external regulatory requirements of the Nursery, including financial regulations, and ensure full compliance with these, liaising as necessary with the regulatory authorities.
2. Help with planning the Nursery’s annual budget, within company parameters and in consultation with senior managers. Control expenditure within agreed limits.
3. Contribute to reviews of the Nursery service e.g. Best Value, OFSTED and to the regular internal review of policies, procedures and programme of activities; and implement, as requested, any changes required to the Nursery service.
4. Ensure efficient and effective implementation of the nursery fee accounting system, which includes ensuring the accurate billing of fees and recording of payments.
5. Ensure that Nursery fee arrears are prevented and addressed effectively, through procedures and work with parents and to ensure that any arrears are followed up and resolved in a timely manner in accordance with the fee arrears procedure.
6. Ensure that all supplies are ordered and approved using the company Purchase Order system.
7. Ensure that record keeping systems for children are in place and maintained including the regular two-way sharing of information with parents.
8. Ensure the effective use of the Nursery management and financial system.
9. Ensure that all enquiries are responded to, visits to the Nursery are facilitated, and a waiting list is maintained for both fee-paying and bursary assisted places.
10. Make allocations for fee-paying places in line with the Allocations Policy, and work with the Community Support Manager in processing applications for and allocating Bursary places.
11. Ensure the production and evaluation of monthly/regular performance reports e.g. occupancy, staffing hours, enquiries, acceptances, parental feedback; taking positive action to address issues and risks.
Leading, Managing and Developing the Staff:
1. Take overall responsibility for maintaining an appropriate staffing plan for the Nursery. This includes and is not confined to: variable staffing levels to reflect
differences in planned and unplanned occupancy; development of a bank of relief staff to minimise reliance on agency staff; ensuring appropriate levels of qualified staff, including an Early Years Teacher and Special Educational Needs Coordinator.
2. Take responsibility for the recruitment of all Nursery staff (including students, apprentices and volunteers); following the nursery’s recruitment procedure.
3. Ensure the staffing duty rota is properly planned, including organising cover by relief employees for holidays and sickness in order to maintain safe working practices.
4. Ensure annual performance appraisals, career pathway reviews and the identification of and fulfilment of training needs.
5. Take responsibility for ensuring comprehensive induction and on going training and development of staff.
6. Take overall responsibility for ensuring the motivation and supervision of each member of staff. This includes directly supervising some staff and ensuring that appropriate arrangements are in place and work well for others.
7. Ensure that record keeping systems for staff are maintained e.g. annual leave, overtime, sickness, accident recording etc.
8. Plan and lead regular staff meetings, ensuring that staff have the information they require to do a good job and that any issues are effectively dealt with.
9. Create a working culture, fitting with the values, which inspires the staff to ‘own’ the Nursery business and contribute their maximum productivity.
10. Work with the Nursery Manager at the sister nursery to develop and share useful information – e.g. about child care training providers, good practice in child care and education etc.
Meeting Parent and Community Needs, Delivering Social Benefit:
1. Contribute to the marketing of the Nursery, maintaining a publicity plan and ensuring the regular production of publicity, which enhances the Nursery’s reputation in the community.
2. Maintain understanding of local community needs, and find and implement cost effective ways to provide social benefit.
3. Agree a service improvement plan with staff and the Community Support Services Manager, and implement.
4. Work with the Children’s Centre to enhance opportunities for low income or disadvantaged parents to benefit from our child care expertise.
5. Build partnerships with other organisations that to help meet the child care and educational goals of the Nursery.
6. Secure the active and meaningful participation of parents in the on going
development of the Nursery service; ensuring regular social and educational events – e.g. parent evenings, open days etc
7. Find cost effective ways to improve the social benefit of the Nurseries (all) to their local communities.
Health and Safety:
1. Ensure that children are safeguarded at all times and that any concern or incident is followed up immediately and in line with company policy and procedure.
2. Ensure any defects within the building, or to equipment, are promptly reported to the Customer Services Team, in order to keep the Nursery in good repair and decorative order.
3. Ensure that play and educational equipment is in safe condition and replaced as and when necessary.
4. Ensure that the Nursery Property Safety file is maintained, with up to date safety certificates, all routine checks carried out and recorded in a timely manner, and that any actions required, as a result of these checks, is taken.
5. Ensure that all Incident and Accident, RIDDOR, CoSSHH, kitchen and other records are up to date and reported as required.
6. Ensure that Environmental Health, Food Hygiene, and CHS Health and Safety policy and procedure is adhered to at all times, and that recommendations are followed up.
7. In addition to the regular fire safety checks, ensure that the Nursery fire procedure is up to date and that fire drills take place regularly.
8. Ensure that risk assessments – including children, staff, building and teams - are
carried out whenever needed and promptly recorded; and that these are reviewed regularly.
Expansion & Development:
Analyse the demand for places at The Nursery, formulate proposals to adjust capacity to match demand.
1. Attend team meetings, supervision meetings and training sessions and to ensure that any training needs identified are met.
2. Comply with the organisations’ Schedule One Policy and Procedure (Housing Act 1996) relating to any possible conflict of interest relating to the business.
3. Comply with the Health and Safety Policy and contribute to good health and safety practice.
4. Comply with the Equality and Diversity Policy Statement, actively seeking opportunities to recognise the value of diversity and ensure equality of opportunity in services delivered.
5. Comply with all aspects of the Code of Conduct and behaviours
6. Comply with all policy, procedure and corporate expectations, and with external regulation and legal requirements.
7. Participate in the quality assurance strategy to ensure that high standards of care are always met.
9. Carry out any other duties consistent with the nature and scale of the post as may
be required from time to time, including providing cover if necessary at other Nursery locations.
10. As the needs of the organisation change rapidly, this role will change accordingly, therefore this document should be viewed as guidelines which are subject to cha