1:1 Support Role

Location: Shropshire and Telford
Job Type: Full-time 
Salary: Competitive, dependent on experience

About the Role

We are looking for a caring, reliable, and compassionate 1:1 Support Worker to join our team in Shropshire. You will provide personalised, one-to-one support to an individual, helping them live as independently as possible while promoting their wellbeing, confidence, and quality of life.

This is a rewarding role where you can make a genuine difference every day by supporting someone to achieve their personal goals and participate in their local community.

Key Responsibilities

• Provide person-centred, one-to-one support tailored to individual needs.
• Assist with daily living activities, including personal care if required.
• Support community access, appointments, shopping, and social activities.
• Encourage independence and help develop life skills.
• Build positive, trusting relationships while respecting dignity and choice.
• Follow care plans, risk assessments, and safeguarding procedures.
• Maintain accurate records and communicate effectively with colleagues and families where appropriate.

About You

We're looking for someone who is:

• Compassionate, patient, and reliable.
• A great communicator with a positive attitude.
• Able to work independently and use their initiative.
• Flexible and committed to delivering high-quality support.
• Respectful of confidentiality and professional boundaries.

Essential

• Right to work in the UK.
• Good spoken and written English.
• Willingness to complete relevant training.
• An enhanced DBS check (or willingness to obtain one).

Desirable

• Previous experience in care, support work, or working with people with additional needs.
• Full UK driving licence and access to a vehicle (if required for the role).

What We Offer

• Competitive pay.
• Paid training and ongoing professional development.
• Flexible working patterns.
• Supportive management and friendly team environment.
• Opportunities for career progression.
• Pension scheme and holiday entitlement.

Apply Today

If you're passionate about helping others and want a rewarding career where every day makes a difference, we'd love to hear from you.

Apply now with your CV and a short cover letter explaining why you'd be a great fit for this role.

All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details.

All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.

Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance ‘Keeping Children Safe in Education’, this may also include an online search as part of our due diligence on shortlisted applicants.
We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service.

Full assistance provided. For details of our privacy policy, please see visit the Protocol Education website.

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