Candidate Support

Location - Chancery Lane
Salary - £17000-£20000 + Team Bonus (OTE £600)

Job Description

As a Candidate Support within Protocol Education, you will be involved in working in a busy sales environment, providing constant support to the Recruitment Consultants within your team.

You will answer incoming calls and deal with queries from both schools and teachers. You will monitor completion of teacher files ensuring they comply with current quality procedures (i.e. to make sure we hold all the necessary information to allow a teacher to work in a school).

The role involves clearing a candidate pool of prospective teachers and support workers according to extremely high quality criteria. This means actioning list 99, qualification reference and CRB checks, updating the database, and checking various quality reports, to highly pressurised speed and volume targets for all candidates registered from across the UK.

Our ideal candidate will…

· Have compliance or legal administrative experience

· Excellent communication and customer service skills, including telephone skills

· Have meticulous attention to detail and enjoys an admin role that demands consistently high quality without too much variety

· High level of computer literacy and feel confident manipulating Excel reports

· Enjoy working in a fast-paced and pressurised commercial environment to individual and team targets

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