Information for Local Authorities

An overview of Protocol Education

Protocol Education is a specialist Education Recruitment Agency and has an extensive UK profile within the education sector offering schools access to one of the largest teacher and staffing candidate databases in the industry. We are the market leader in London and third in the UK overall.

We hold the DfE Quality Mark, REC Gold Award (Audited status), ISO 9001:2008, Investors in People Award, and in 2007 won the award for Best Temporary Agency in the UK.

Attracting suitably qualified teaching and support staff, administration and technicians is a core competence of our business and to ensure that the most suitably qualified and motivated staff are available across our UK network we also have permanent overseas offices in Australia, Canada and New Zealand. Our overseas network is strategically aligned with UK operations ensuring a smooth transition for staff wanting to work in the UK.

Our Branch’s across the UK are open and fully staffed from 7am – 6-30pm Monday to Friday during term times (9am - 4pm in school holidays). Additionally the branch has an on call service answered by one of our Account Management team outside the office hours and at weekends.

Protocol Education holds a range of contractual agreements with LA’s across the UK.

Our service to the schools and Authorities Includes –

• Full Administration system including vetting, checking, interviewing and a placement service
• A pool of staff that offers consistency and experience
• A full reporting function that can generate a range of management reports
• A programme of continuous improvement reviewed half termly by the Authority and Protocol Education
• Comprehensive visit schedule
• CPD for all staff, no cost is incurred by those attending
• Strategic ongoing marketing activity
• Development of strategies to address Leadership and Senior Appointments

Our branch operations are supported by our Central Support Services, which include:

• Education Solutions Management
• Teacher Services Department
• CPD Department
• Marketing Department
• Internal Training Department
• IT Department
• HR Department
• Payroll and Accounts Department
• Protocol Education International Department
• Candidate Management Department

The key driver which has made us successful in our partnerships is our ability to understand every schools permanent, long term and short term needs.

Preferred Supplier Agreements/Partnerships

We have many established bespoke Preferred Supplier agreements and partnerships across the UK due to our wide capacity and capability to supply the nature of these agreements.

Sole Supply Agreements

Calling on our global network our marketing department and web facility enables us to individually fulfil the supply needs of an LA or cluster.

Local and Cluster Partnerships

Local knowledge from our branch network ensures a targeted approach to the needs of the cluster. Local staff are ring fenced for continuity for these partnerships. We have a community approach therefore sharing resources and best practice results in a successful alliance where communication is paramount.

Managed Agency

Using our IT infrastructure we are able to facilitate either on site management of the supply pool, or an off site local management of your supply needs. The arrangements for the managed supply agency could retain the LA Teachers Terms and Conditions.

Comprehensive Account Management Team

A dedicated account manager and team would be appointed to service the needs of the partnership and contract. An action plan is developed in conjunction with the LA and schools, which is reviewed regularly to ensure all KPI’s are met.

Strategic Support Solutions

Needs Analysis

By building an informed picture of our clients needs we work alongside our partners to ensure their educational recruitment needs are met.

Permanent Contract Solutions

Succession planning ensuring that the appropriate staff are available

Campaign Management for all supply needs

Working in partnership, ensuring the needs of the LA and schools are assessed, through communication, solutions are defined and action plans are delivered. Open dialogue, evaluation and reviews are seen as essential.

Direct Recruitment Projects

Specific recruitment packages are tailored to meet the needs of individual schools, LA or cluster.

Subject Shortage Strategies

Succession planning coupled with targeted UK and Overseas advertising and recruitment, based on market intelligence

Direct Recruitment Projects

Where schools/LA’s are having difficulty in recruiting, Protocol Education arrange recruitment trips to our offices overseas to interview  candidates looking to work in the UK face-to-face

Interim Management Solutions

Through needs analysis and knowledge of our schools we are able to offer interim solutions for schools management. We are able to source experienced practioners who will support schools, through periods of instability.

Specialist Seminar Hosting

On a periodic basis, we host specialist seminars with Keynote speakers in attendance. These seminars reflect the current and future issues facing the Education sector

Programme of Continuous Improvement Solutions

A key component of our service solutions is the continuous improvement of our service offering.

We have developed a structured Programme of Continuous Improvement that encompasses the following:

• Qualitative and quantitative reviews
• Market research to evaluate our procedures and processes within the client community
• Account Management review procedure
• Cost Efficiency Programme
• Management Information
• Communications

For more information contact tbrook@protocol-education.com